Our Customers are Important to Us
The aim of the Claims Department is to maintain an efficient claims handling system through the development of trust, teamwork, and cooperation in the prompt and fair settlement of all claims.

While convenience and efficiency will always be important in the way we handle claims, we continually strive to be the best. Professional customer service from our claims personnel is not just an asset, it's a prerequisite. Understanding, caring, and professionalism are the main qualities that place our staff above the rest.

Confidentiality
At HED, we know that confidentiality of personal information is important. Any information you provide to us will be kept in a group life and health benefits file. Access to information will be limited to our employees and representatives in the performance of their jobs.